Proposal · June 2026 Website Rebuild · Google & Meta Ads

A website that finally
matches the brand.
Then keep it busy.

A complete rebuild of thebigletterco.com.au, built around the way you actually sell: browse the range, design a piece live, and get an instant, self-calculating quote. Paired with Google and Meta Ads on a flat monthly fee, so the new site is seen by the right people from day one.

◆ The opportunity
From quote-list to instant wow
The current site lets people add items to a list, then wait. The rebuild shows pricing live, previews their letters glowing on screen, and turns that moment of delight into a booked enquiry, all on a platform you keep on WordPress.
Prepared for
The Big Letter Co.
The Big Letter Co. team · thebigletterco.com.au
Prepared by
Rob Hickey
Director, Fresh Digital · Performance digital partner
01 · Executive Summary

The opportunity

The Big Letter Co. has been one of Melbourne's premier event groups since 2015, and a Fresh Digital client across that journey. The brand, the product and the reputation are all there. What the current website does not yet do is show that quality the moment someone lands, or make booking feel as effortless and exciting as the events themselves.

Right now the site lets a customer add items to a quote list, then wait to hear back on price. This proposal closes that gap with a full rebuild on WordPress, designed around the way you sell, with an instant self-calculating quote, a live letter previewer, predictive search and an Instagram feed front and centre. Alongside it, we take over Google and Meta Ads on a flat monthly fee, so a rising ad budget never quietly means a rising management bill.

⚠ What's holding the current setup back

The gaps the rebuild and the ads switch are built to close
  • The site is add-to-quote only, so customers never see a price up front and momentum is lost
  • The design doesn't yet reflect the premium brand people experience at a real event
  • There's no live way to picture a piece, the single most exciting part of hiring letters
  • Ads are managed on a percentage of spend, so the better they perform, the more the fee climbs
02 · Scope of Work

What's included in the engagement

Two parts, one team. A complete website rebuild delivered as a fixed-price project, then ongoing Google and Meta Ads management on a flat monthly fee. The site stays on WordPress, so your team keeps full ownership and can update content without a developer.

1
Website Rebuild on WordPress
Fixed-price project

A full bespoke rebuild of thebigletterco.com.au, designed around how you actually sell and built mobile-first. Every product, price and image carried across from the live site, with a design that finally matches the brand people meet at a real event.

Bespoke, on-brand design. A premium custom look, not a template, across the full site and every product category.
Instant self-calculating quote. Customers see live pricing and GST as they build their list, then submit a clean enquiry, no waiting for a number.
Live letter and number previewer. Type a name, pick a size, and watch it light up on screen before adding it to the quote.
Instagram reel feed. Your latest reels featured on the homepage, linked straight to @thebigletterco.
Predictive search. Instant results as you type, working on both desktop and mobile.
Reviews, offers and capture. Google reviews on show, a first-order discount pop-up, and enquiry forms built to convert.
Mobile-first and fast. Polished from a folding phone to a desktop, hosted and ready to deploy.
2
Google & Meta Ads Management
Flat fee · from launch

We take over your Google and Meta advertising for a flat monthly fee. No percentage of spend, so as your budget and results grow, your management fee stays exactly the same.

Account review & rebuild. Campaigns restructured around your highest-value hires and seasons.
Conversion tracking. Every enquiry and call from the ads recorded, so we can prove what works.
Ongoing optimisation. Bids, audiences, creative and search terms managed and tested every month.
Retargeting. Bring back the people who browsed or started a quote but didn't enquire.
Plain-English monthly report. Spend, enquiries and cost per enquiry, with no jargon.
Flat fee, always. Your ad spend is paid directly to Google and Meta, never marked up by us.

One partner, since 2015. The rebuild and the ads are run by the same Fresh Digital team that already knows your business, rolled into a single point of contact and one plain-English monthly report once the ads are live.

03 · Signature Features

The features that make people stop and book

This is the part that has been on your mind, and the part that sets the new site apart from every other hire company in Melbourne. These are not add-ons; they are built into the rebuild, and they are already working in the live preview.

Live letter previewer · type a name, choose a size, watch it glow on screen, then add it to the quote
Instant self-calculating quote · live pricing and GST as the customer builds their list, no waiting
Instagram reel feed · your latest @thebigletterco reels featured on the homepage
Predictive search · instant results as you type, now working on desktop and mobile
◆ Why this matters

Hiring letters is an emotional, visual decision

People do not book light up letters from a price list. They book the picture in their head of their name glowing at their event. The previewer puts that picture on screen in seconds, the instant quote removes the wait that kills momentum, and the reels prove the magic is real, all before they ever pick up the phone.

See it before you book
The live previewer turns a browse into an "I have to have this" moment.
Price with no friction
A self-calculating quote means fewer drop-offs and warmer, ready-to-go enquiries.
Built mobile-first
Every feature is polished from a folding phone up, where most of your traffic lives.
Try the live preview
04 · How It Works

Our process. Simple, transparent, effective

No black box. From sign-off to launch you always see the work on a private link before it goes live, and once the ads are running you get clear monthly numbers.

01
Kick-off & sign-off
We confirm scope, content and the look already previewed. The 50% deposit starts the build.
02
Build on a dev link
The full site is built on a private development link, with every feature working, ready for you to click through.
03
Your images
You drop your latest event photos into a shared Google Drive folder and we wire them into the new design. Open the folder ↗
04
Review & refine
You review the dev link, we make your changes, and the second 25% is invoiced once you are happy.
05
Launch
We deploy the new site live. The final 25% is invoiced on completion.
06
Ads live & optimised
Google and Meta campaigns go live after the one-off setup. Flat monthly management begins from month two, with a plain-English report each month.
05 · Why Fresh Digital

Straight talking. Data driven. Results first.

We're a team of digital experts on the Gold Coast, genuinely passionate about helping businesses grow online. With 40+ years of combined director-level experience and 14 years established across the APAC digital arena, we've helped thousands of businesses solve their online marketing challenges.

14yr
Established & trading since 2011
2,000+
Clients served across AU & APAC
4.7★
From 67 verified Google reviews
40yr+
Combined director-level experience
Tailor-made strategies, never one-size-fits-all packages.
Simple, meaningful reports with metrics you'll actually understand.
Affordable pricing for real work, done by real people.
Gold Coast based, available and always responsive.
Peter Groves
Managing Director
Founder and driving force. 20+ years in digital strategy across Australia and APAC.
Rob Hickey
Director
SEO and Google Ads specialist building strategies that deliver measurable results.
Bell Thawornkul
Technical Director
Leads web development and infrastructure. Expert in performance and custom builds.
Nanthaporn Groves
Ads Marketing Manager
Manages paid advertising across Google and Meta with a data-driven approach to ROI.
06 · Investment

Investment, in plain numbers

A single fixed price for the website rebuild, paid in three simple stages, and a flat monthly fee for Google and Meta Ads. Your ad spend is separate and paid directly to the platforms, with no markup, so every dollar of it goes to reaching customers.

Website rebuild · one-offInclusion
Bespoke design & full WordPress buildIncluded
Instant self-calculating quoteIncluded
Live letter & number previewerIncluded
Instagram feed & predictive searchIncluded
Content, product & image migrationIncluded
Website rebuild$3,000 + GST
Google & Meta AdsInclusion
Account rebuild & conversion trackingIncluded
Ongoing optimisation & testingIncluded
Retargeting across Google & MetaIncluded
Plain-English monthly reportIncluded
Flat fee, never a % of spendIncluded
Meta setup · one-off$500 + GST
Management · from month 2$500 + GST /mo
◆ Website payment schedule
1
50% to beginOn acceptance, to kick off the build
$1,500 + GST
2
25% at dev linkWhen the site is ready for you to review privately
$750 + GST
3
25% on completionWhen the new site goes live
$750 + GST

Why the flat ad fee matters. Most agencies charge a percentage of your ad spend, so the more you invest and the better it works, the more they take. Our Google and Meta management is a flat $500 + GST per month, full stop. Scale your spend up for a busy season and your management fee does not move. A one-off $500 + GST Meta setup covers building your Meta (Facebook and Instagram) ad account, pixel and first campaigns; flat monthly management of $500 + GST then begins from month two. Your ad budget is always paid directly by The Big Letter Co. to Google and Meta, never invoiced through or marked up by Fresh Digital.

All fees are quoted in Australian Dollars and are exclusive of GST. The website rebuild is a fixed $3,000 + GST, invoiced in three stages: 50% on acceptance, 25% at the development-link review, and 25% on completion. A one-off Meta setup of $500 + GST is invoiced once at the start of the ads engagement to build the Meta ad account, pixel and first campaigns. Google and Meta Ads management is $500 + GST per month, beginning from the second month and invoiced on the same date each month, with no fixed lock-in. Your ad spend is set by you and paid directly to the relevant platform; it is not invoiced through, or marked up by, Fresh Digital. The site is built and delivered on WordPress and remains owned by The Big Letter Co. This proposal is valid for 30 days from issue.

07 · Next Steps

Ready to get started

01
Accept below
Confirm the proposal with your name and email, or send through any questions on scope or numbers.
02
Drop your images
Add your latest event photos to the shared Google Drive folder so we can feature them on the new site.
03
We build on a dev link
The 50% deposit kicks off the build. You see the full site on a private link before anything goes live.
04
Review, approve & launch
We make your changes, launch the new site, and switch the ads over to the flat monthly fee.
Share your website images here ↗ Open the shared Google Drive folder and drop in any photos you'd like on the new site. We'll handle the rest.

Accept this proposal

Confirm your name and email to accept the scope and investment set out above. On accepting, a confirmation is sent to Fresh Digital.

Proposal accepted

Fresh Digital · Australia's digital partner · 14 years of search & digital
rob@freshdigital.com.au  ·  1300 720 265  ·  freshdigital.com.au
Suite 5/492 Christine Avenue, Robina, Gold Coast QLD 4226